We have encountered a problem with Jenkins: Build tasks, namely it did not sense that the job on Jenkins side has already finished. After checking the logs, Release was unable to lock the Jenkins job somehow, but it did nothing after that.
So the issue is that although Release was unable to work with the job, it showed no sign of this on the UI, hence a fail is required.
by: Tibor S. | 9 months ago | Integrations
Comments
Tibor,
We recommend reaching out to our support team. They will assist you in determining the feasibility of achieving the correct result.
To initiate this process, kindly raise a ticket with our support team at https://support.digital.ai/ for further investigation.
While creating the ticket, please ensure to include the following additional information:
- The version of the plugin you are using
- The Release product version
- Logs and screenshots of task configurations and any error messages encountered
If your situation falls into an exceptional scenario not covered by the current product, we will treat it as a product enhancement. In that case, please respond to this thread with the provided additional details.