We have several 'Jira - Check issue' tasks that hang because they do not "sense" that the issue on Jira side has already reached the desired status. This can be led always back to an intermittent unavailability/network problem to the Jira server. In this case we would like Release to fail these tasks - so with a retry they can really check the valid status of an issue.
by: Tibor S. | 9 months ago | Integrations
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For this issue, please reaching out to our support team. To initiate this process, kindly raise a ticket with our support team at https://support.digital.ai/ for further investigation.
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- The version of the plugin you are using
- The Release product version
- Logs and screenshots of task configurations and any error messages encountered
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