Like many companies, we are migrating from the very costly Salesforce.com platform to the online Microsoft CRM 2010 platform. We will be realizing a 70% drop in annual fees. MS is aggressively pursuing this market and we believe many companies will follow - especially those with an installed MS Dynamics GP base. This request is to provide integration with MS online CRM 2010 Cases similar, if not better than the current integration with Salseforce.com

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